Reinventing Invoice Processing and Supplier Support with Agentic AI

A single day of invoice delay can lock millions in working capital — across a $1 B enterprise, that’s ≈ $27 M in frozen liquidity.

Every delayed invoice hurt visibility, vendor trust, and cash velocity.  Akira AI reimagines finance with autonomous agents that reason, decide, and act—turning manual operations into intelligent systems of action. 

Executive Summary 

Finance teams still waste thousands of hours validating invoices, reconciling payments, and responding to supplier queries.

Manual validation and fragmented communication erode productivity, increase compliance risk, and obscure liquidity.

The Agentic Finance Stack — Akira AI + ElixirData + Nexastack AI — eliminates these frictions through autonomous, data-driven workflows where autonomy, analytics, and assurance operate as one. 

Result: An intelligent Finance ecosystem that operates 24 × 7, learns continuously, and remains audit-ready. 

Why Now 

• Liquidity pressure: Every 24 h of delay ties up 2–3 % of working capital. 

• AI governance maturity: Agentic models can now reason across ERP, mail, and analytics with built-in controls. 

• Regulatory shift: DPDP Act, GDPR, and SOX updates demand explainable automation and continuous auditability. 

AI governance maturity, cash volatility, and regulatory demand have converged — making autonomy a finance necessity. 

The Agentic Finance Story: Operations → Analytics → Governance 

Figure 1: High-level architecture connecting Operations, Analytics, and Governance layers through the MCP integration fabric across Akira AI, ElixirData, and Nexastack AI

Autonomous Operations 

The operations layer powers continuous financial workflows through interconnected agents that communicate, validate, and resolve — without human intervention. 

Supplier Helpdesk Automation 

• Connection Agent links Outlook / Gmail mailboxes via secure MCP server. 

• Intent Classifier (ElixirData LLM) detects query type — status, resubmission, invoice not found, or escalation. 

• ERP Retrieval Agent fetches invoice or payment details through Nexastack MCP Connect. 

• Response Composer crafts context-aware replies with PO number, invoice status, and payment ETA. 

• Escalation Agent routes unresolved cases to approvers and logs closure automatically. 

Business Value: Delivers 24 × 7 supplier visibility and reduces manual triage by nearly 70 %, freeing finance teams for strategic work. 

Invoice Processing (PO & Non-PO) 

• Vendors send invoices (PDF / Excel) to a shared mailbox. 

• Document Parser (ElixirData Document AI) extracts structured fields like PO, GRN, and GSTN. 

• Validation Agent cross-checks vendor code, PO number, and GRN references. 

• Matching Agent performs a three-way match for PO invoices. 

• Workflow Agent routes non-PO invoices for approval via the Akira Orchestrator. 

• ERP Entry Agent posts validated transactions automatically and triggers confirmation emails. 

• Errors and exceptions appear in the Observability Dashboard for audit visibility. 

Business Value: Cuts invoice cycle time from 3 days to under 4 hours and improves posting accuracy across ERP systems. 

Figure 2 - Illustrates collaboration among Parsing, Validation, Matching, and ERP Entry Agents for seamless invoice flow and auto-posting.

Invoice Resolution & GST Mismatch Handling 

• Continuous Audit Agent (Nexastack) monitors ERP for rejected or mismatched GST entries. 

• Error Classifier detects issues such as invalid GST IDs or tax differences. 

• Vendor Comms Agent automatically drafts discrepancy emails with contextual data. 

• Revalidation Agent reprocesses corrected invoices and closes the loop. 

Business Value: Accelerates resolution cycles from days to hours, ensuring 100 % GST compliance and zero missed recoveries. 

Payment Exception Handling 

• Event Listener Agent tracks ERP payment-queue events. 

• Root-Cause Detector identifies failures (bank reject, budget limit, timeout). 

• Recovery Agent retries or escalates automatically. 

• Vendors notified via helpdesk integration; exceptions logged for visibility. 

Business Value: Transforms reactive troubleshooting into predictive stability in the payment pipeline. 

Bank & Settlement Reconciliation 

• Reconciliation Agent ingests daily bank feeds (API / CSV). 

• Matches credits and debits with ERP invoices and payments. 

• Flags unmatched entries with probable reasons (timing or reference mismatch). 

• Finance Controller Dashboard (Agent Analyst) visualizes reconciliation rates, pending items, and exceptions. 

Business Value: Delivers 2× faster reconciliation cycles with a unified, audit-ready ledger. 

 Figure 3 – Supplier Helpdesk Automation: Multi-Agent Orchestration 

Predictive Analytics & Foresight 

Analytics transforms automation into foresight. The integration of Akira AI, ElixirData, and Nexastack AI converts event telemetry into actionable predictions. 

Invoice SLA Analytics & Reporting 

• Event Capture Agent timestamps each invoice stage (Received, Approved, Paid). 

• Data stored in Elixir Data's APM Stack with vendor, department, and region metadata. 

• SLA Monitor Agent calculates turnaround and breach rates. 

• Predictive Delay Agent (Nexastack Forecast Engine) identifies likely SLA risks. 

• Dashboards in Grafana / Power BI highlight delay trends. 

Business Value: Enables controllers to pre-empt SLA breaches, improving compliance to >95 %. 

Cashflow Forecasting & Predictive Payment Scheduling 

• Forecast Agent analyses historical payment data and approval cycles. 

• Uses ElixirData’s Prophet-based models to predict 30/60/90-day outflows. 

• Liquidity Agent simulates “what-if” scenarios such as PO delays or budget shifts. 

• Dashboards visualize predicted cash-flow and liquidity gaps. 

Business Value: Gives CFOs proactive visibility to plan disbursements and sustain optimal liquidity. 

Finance Command Center 

• Context Graph Engine (Nexastack) aggregates all operational and analytical signals. 

• Agent Analyst provides unified dashboards showing: 

• Top vendors by invoice volume and SLA breach 

• Average approval times per department 

• Payment delay root causes 

• Forecasted cashflow by region 

Business Value: Transforms raw data into real-time financial intelligence for agile decision-making. 

Governance & Trust — Responsible Autonomy by Design 

Autonomous systems require embedded guardrails. Nexastack AI’s Governance Fabric ensures every automated action is explainable, compliant, and audit ready. 

AI Governance Dashboard 

• Governance Agent tracks model performance and data usage. 

• FairAI Module (ElixirData) monitors fairness, bias, and drift. 

• Audit Fabric (Nexastack) logs all ERP actions and AI decisions. 

Key Compliance Benefits 

• Continuous SOX / ISO 27001 alignment 

• End-to-end data lineage visibility 

• Model explainability dashboards 

• 40 % faster audit readiness cycles

Policy Enforcement & Exception Auditing 

• Agent GRC enforces approval thresholds and spend rules. 

• Policy Violation Agent flags out-of-policy transactions and routes alerts. 

• Trust Ledger captures all exceptions for compliance review. 

Business Value: Creates continuous compliance rather than periodic, manual enforcement. 

Data Privacy & Responsible AI 

• Privacy Preserver Agent anonymizes vendor data before LLM use. 

• Agent Evaluation Suite (Nexastack) continuously assesses accuracy, bias, and performance drift. 

• Results feed back into retraining cycles for Responsible AI assurance.

Business Value: Builds trust and ensures full data governance and ethical AI alignment. 

Technology Stack Snapshot 

Business Value and ROI 

Financial ROI Example: For a $1 B enterprise handling 100 K invoices per year, Akira AI reduces cost per invoice by ≈ 40 %, releasing $20–30 M in working capital annually. 

Adoption Journey: Deploy in < 6 weeks via API integration (SAP/Oracle) — no ERP rewrite required. 

Competitive Advantage 

Akira’s agents' reason and act contextually across finance systems—delivering 2× faster cycle times and higher accuracy than legacy tools.

Enterprises can start with a single module (e.g., Supplier Helpdesk) and scale across invoice management, reconciliation, and forecasting via the Agent Fabric. 

Outcome — From Process to Performance 

Finance transforms from a process executor to an autonomous steward of enterprise capital. 

• Akira AI orchestrates tasks and communications. 

• ElixirData enriches insights and forecasts. 

• Nexastack AI ensures trust and explainability. 

Together they create a closed loop of Autonomy · Analytics · Assurance, delivering a finance function that is predictive, governed, and continuously audit-ready. 

Frequently Asked Questions (FAQs)

Discover how Agentic AI automates invoice processing and supplier support—boosting efficiency, accuracy, and collaboration across financial workflows.