Keep Every Customer Connected with Akira AI

Reduce churn before it happens. Akira AI’s intelligent agents predict risk, personalize retention offers, and drive loyalty—so you protect revenue and grow stronger relationships

Overview

From Insights to Retention

AI agents transform churn prevention from reactive campaigns into proactive, data-driven engagement

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Agents analyze usage trends, complaints, and billing history to identify early warning signals

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Agents generate churn probability scores using multi-channel customer data

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Agents recommend targeted discounts, bundles, or service upgrades tailored to at-risk customers

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Agents automate outreach via SMS, email, or apps, track outcomes, and refine future strategies

Capabilities

The Telecom Advantage – Why It Matters

Reducing churn by even a few percentage points can significantly improve ARPU and long-term growth. With Akira AI, telecom operators gain real-time visibility and automated retention playbooks at scale

From Losing Customers to Building Loyalty

Traditional churn management reacts after customers leave. Akira AI flips the script—predicting churn before it happens and engaging customers with the right actions at the right time

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Real-Time Risk Alerts

Agents flag customers showing dissatisfaction or declining engagement

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Next-Best-Action Recommendations

Agents suggest tailored retention moves—like service credits, faster upgrades, or personalized bundles

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Experience-Driven Insights

Agents analyze feedback loops from campaigns to refine strategies continuously

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Use Cases

AI Agents for Churn Prevention

Intelligent agents predict churn, personalize retention, and automate customer loyalty

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Signal Watcher Agent

Monitors behavior and flags churn risk signals

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Churn Predictor Agent

Generates churn scores using ML across customer data

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Retention Offer Agent

Designs and recommends personalized offers

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Engagement Copilot Agent

Automates outreach across SMS, email, and digital apps

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Loyalty Analytics Agent

Tracks retention campaign performance and customer lifetime value (CLV)

Reimagine Business

Turning Churn Risk into Customer Loyalty with Akira AI

Akira AI agents make churn prevention predictive, personalized, and automated

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Smarter Risk Detection

Identify at-risk customers early through behavior and sentiment analysis

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    Detect precisely: Spot usage decline, complaints, or service dissatisfaction

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    Act preemptively: Engage before churn happens

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Faster Retention Moves

Deliver the right retention offer at the right moment

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    Recommend dynamically: Tailor offers by customer profile and behavior

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    Automate execution: Launch campaigns instantly via multiple channels

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Loyalty & Compliance Simplified

Maintain trust while meeting telecom compliance rules

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    Transparent: Ensure offers align with regulatory guidelines

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    Measurable: Generate reports on churn reduction and retention ROI

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Real-Time Alerts & Interventions

Respond to churn signals instantly with automated workflows

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    Notify Instantly: Escalate high-value or high-risk customers

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    Act automatically: Trigger loyalty workflows across CRM and OSS/BSS

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01

Smarter Risk Detection

Identify at-risk customers early through behavior and sentiment analysis

02

Faster Retention Moves

Deliver the right retention offer at the right moment

03

Loyalty & Compliance Simplified

Maintain trust while meeting telecom compliance rules

04

Real-Time Alerts & Interventions

Respond to churn signals instantly with automated workflows

The Future of Customer Retention with Akira AI

With Akira AI, telecoms move from reactive retention campaigns to predictive, AI-driven churn prevention—increasing loyalty, protecting revenue, and driving long-term growth