Agentic AI agents that collaborate across end-to-end processes to help your business run faster
Use AI agents to automate time-consuming workflows in every part of your business to increase productivity and speed
Streamline end-to-end business processes with AI agents that break down silos and collaborate across functions, connecting data, workflows, and people
Deploy agents that autonomously plan and execute multi-step workflows, collaborating to connect departments and speed decisions
Leverage agents informed by SAP's 50 years of business process expertise, grounded in your business data and processes for reliable outcomes
Agentic AI systems that execute multi-step workflows
Systems that plan, execute, and collaborate autonomously
Break down complex problems and execute multi-step workflows independently, adapting strategies based on real-time business data
Self-correct errors through iterative reasoning, learn from experience, and improve performance with each business interaction
Specialized agents work together across business functions, sharing context and coordinating actions to accomplish complex workflows
Architecture
Build automations ready to scale at the click of a button and craft AI agents based on your goals
Finance Agent
Sales Agent
Supply Chain Agent
HR Agent
Procurement Agent
Marketing Agent
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Accelerate receivables processing by automating payment matching and extracting payment advice using AI—reducing manual effort by 71%. Predict late payments by analyzing large volumes of data and prioritize collections to improve cash flow and minimize outstanding invoices with intelligent, proactive decision-making
Resolve disputes quickly with AI agents that validate and close cases across departments. Reduce write-offs by analyzing overdue payments. Automate U.S. tax configuration and use AI-guided steps to fix period-end errors—reducing investigation time by 90% and accelerating the financial close process
Protect revenue with AI-powered fraud detection that identifies and flags suspicious activities early. Leverage intelligent screening in SAP environments to reduce fraud-related revenue losses by up to 2%, ensuring better compliance, transparency, and risk mitigation across financial operations
Empower users with AI-driven planning tools that surface insights from trends, anomalies, and external conditions. Use natural language search to retrieve data faster and create visual analytics instantly. Enable predictive planning that helps analysts work 25% more efficiently and make smarter, real-time decisions
Enhance productivity by reducing expense reporting time with validation agents that correct entries and ensure compliance. Cut hotel data entry by 75% using AI. Optimize travel bookings with automated planning agents that minimize costs and improve policy adherence—streamlining the entire expense process
Automate complex sales tasks and receive AI-driven lead scoring, pricing recommendations, and deal insights. Qualify leads faster, protect margins, and close more deals with smarter decision-making and faster pipeline movement
Free up sales and support teams by automating repetitive tasks and approvals. This reduces administrative load and allows teams to focus on building stronger customer relationships and driving revenue-generating interactions
Enhance customer support with AI-powered case resolution and real-time access to relevant information. Increase first-contact resolution, lower repeat tickets, and deliver faster, more personalized customer experiences across all channels
Close deals faster with instant account overviews, customer context, and next-best actions delivered through AI copilots like Joule. Engage prospects in natural conversations and streamline daily sales tasks
Use AI agents to classify cases, identify intent, and recommend relevant solutions instantly. Speed up customer service response and reduce research time with proactive, intelligent support automation
Accelerate product lifecycle with AI-driven collaboration across design, engineering, and sourcing teams. Leverage real-time data and supplier insights to optimize designs, reduce time-to-market, and ensure compliance—enabling faster innovation and seamless integration across the supply chain
Enhance logistics with intelligent automation for transportation planning, route optimization, and real-time tracking. AI-driven insights help reduce delivery delays, cut fuel costs, and improve customer satisfaction—ensuring timely and efficient movement of goods across your global supply network
Optimize asset performance with predictive maintenance and AI-powered monitoring. Reduce unplanned downtime, extend equipment lifespan, and ensure regulatory compliance by automating inspections, repairs, and lifecycle planning—improving efficiency and reducing total cost of ownership
Empower field technicians with AI-based scheduling, intelligent dispatching, and real-time issue resolution. Improve first-time fix rates, reduce service delays, and enhance customer satisfaction with smarter workflows and mobile-enabled tools that ensure rapid response and operational agility
Strengthen supplier collaboration with a connected business network powered by AI. Gain end-to-end visibility, improve demand forecasting, and enable real-time risk mitigation. Automate procurement, sourcing, and compliance processes to create a resilient and agile supply ecosystem
Streamline recruitment with AI-generated job descriptions, bias-free screening, and intelligent interview prompts. Identify top talent faster and make more informed hiring decisions—reducing time-to-fill and improving candidate quality with greater accuracy and efficiency
Deliver personalized career guidance, real-time insights, and targeted growth recommendations using AI. Foster a more inclusive, positive workplace experience that boosts morale, enhances productivity, and strengthens long-term employee loyalty
Reduce operational costs and increase efficiency with data-driven insights and workflow automation. AI helps organizations retain talent, optimize resources, and enhance decision-making—turning people operations into a strategic advantage
Enhance manager effectiveness with an AI-powered Performance Agent that simplifies employee reviews, compensation planning, and performance tracking—reducing effort and improving accuracy across HR management processes
Complete everyday HR tasks faster using natural language prompts via Joule, the AI copilot. Quickly navigate SAP SuccessFactors, streamline workflows, and minimize effort spent on repetitive administrative actions
Accelerate sourcing by partnering with AI-recommended vendors. Enhance supplier risk assessment and streamline e-procurement processes to save time and cut operational costs. Intelligent recommendations drive faster, more reliable sourcing decisions with improved compliance and efficiency
Speed up hiring by using AI to generate job descriptions, translate roles, and analyze resumes. Discover qualified external and contingent talent with intelligent profiling and automation, helping you fill high-priority roles faster and more accurately across global sourcing networks
Automate procurement workflows including invoice and contract management. Leverage AI insights for smarter decision-making, reduced errors, and faster approvals—driving greater efficiency and transparency across procurement cycles and supplier relationships
Generate customized RFPs with a Sourcing Agent that analyzes historical data, suggests relevant questions, and recommends the best-fit suppliers. Reduce manual effort, increase response quality, and streamline vendor evaluation to accelerate sourcing timelines
Use AI-powered agents to monitor supplier performance, track delivery timelines, and ensure contract compliance. Enable proactive communication and issue resolution across your vendor network to maintain reliability, reduce risks, and build stronger procurement partnerships
Use AI to generate multilingual product descriptions, visuals, and banner copy—scaling content production across global catalogs. Streamline localization workflows and reduce manual effort, enabling faster go-to-market for new offerings and consistent branding across geographies and platforms
Deploy AI-powered shopping assistants that help business buyers find the right products, check availability, and simplify discovery using images. Enhance search relevance and reduce abandoned transactions with guided navigation—enabling smarter, faster procurement experiences on your digital commerce platforms
Automate the creation of email subject lines, blogs, and social posts tailored for B2B audiences. AI-generated campaign reports provide performance insights, enabling your marketing team to iterate quickly, improve ROI, and focus more on strategy than time-consuming reporting
Enable your marketing team to create tailored performance reports using intuitive AI tools—no coding or analyst dependency required. Quickly visualize data for each campaign, region, or product line, helping stakeholders make timely decisions and maximize campaign effectiveness
Leverage AI agents to assist buyers by comparing specifications, answering queries, and streamlining the ordering process. Turn consideration into conversion with intelligent support that simplifies research and decision-making in high-value or multi-step B2B purchases
Use Cases
Build agentic systems ready to scale at the click of a button and craft AI agents based on your goals
User Interaction Layer
SAP Fiori and SAP GUI interfaces with diamond icon access for agent interaction. AKIRA AI integrates seamlessly with SAP's native user experience for intuitive agent deployment
Application Logic Layer
SAP Business Suite applications powered by intelligent agents across finance, sales, and operations
Agentic Orchestration Layer
Joule Studio enables custom agent creation with drag-and-drop simplicity for specialized business needs. AKIRA AI extends SAP's orchestration capabilities with enterprise-grade agent coordination and collaboration
AI/ML Models Layer
SAP Foundation Models and AI Foundation provide reasoning and decision-making capabilities. AKIRA AI enhances SAP's AI platform with advanced autonomous planning and intelligent execution
Data & Knowledge Layer
SAP Business Data Cloud and SAP Knowledge Graph deliver unified, trusted enterprise data access. AKIRA AI grounds agent decisions in SAP's comprehensive business context and process expertise
Integrations
Build automations ready to scale at the click of a button and craft AI agents based on your goals
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Build automations ready to scale at the click of a button and craft AI agents based on your goals
Identify high-impact areas across SAP modules where Joule Agents can unlock operational efficiency and drive measurable business outcomes
Automate assessment Processing: Freeing up valuable time for teams to focus on strategic initiatives
Strategic planning : Teams to focus on high-value automation opportunities and ROI optimization
Design collaborative Joule Agent networks that execute end-to-end processes across finance, sales, and supply chain functions
Automate workflow : Freeing up valuable time for teams to focus on strategic initiatives
Cross-functional : Collaboration for teams to focus on strategic initiatives and process innovation
Integrate SAP Knowledge Graph and Business Data Cloud to ensure agents understand business context and data relationships
Automate data Integration : Freeing up valuable time for teams to focus on strategic initiatives
Intelligent decisions : Teams to focus on strategic initiatives and accurate business outcomes
Scale Joule Agents across your SAP landscape with Joule Studio and enterprise governance frameworks
Automate deployment processes: Freeing up valuable time for teams to focus on strategic initiatives
Scalable solutions : Teams to focus on strategic initiatives and continuous business transformation
Identify high-impact areas across SAP modules where Joule Agents can unlock operational efficiency and drive measurable business outcomes
Design collaborative Joule Agent networks that execute end-to-end processes across finance, sales, and supply chain functions
Integrate SAP Knowledge Graph and Business Data Cloud to ensure agents understand business context and data relationships
Scale Joule Agents across your SAP landscape with Joule Studio and enterprise governance frameworks