A leading digital payments and retail solutions provider partnered with us to modernize its data intelligence and compliance capabilities. The customer faced challenges around siloed transaction systems, manual reporting cycles, and slow response to compliance audits. We implemented ElixirData, an AWS-native Agentic Intelligence Platform, powered by semantic context agents, anomaly detection, and predictive forecasting.
By unifying disparate systems through secure AWS connectors, the solution delivered real-time financial anomaly detection, automated compliance validation, and faster revenue forecasting. The results included reduced audit turnaround times, improved operational efficiency, and greater confidence in compliance reporting, enabling the customer to scale their retail operations with trust and agility.
Customer: [Confidential]
Industry: FinTech & Retail Payments
Location: Asia-Pacific
Company Size: 2,000+ employees
The customer was experiencing difficulties in managing rapidly expanding transaction volumes across its point-of-sale (POS) network. Each retail outlet generated financial, compliance, and operational data that lived in silos across ERP, CRM, and data warehouse systems. Business users struggled to generate timely insights due to:
Manual reporting cycles dependent on IT teams.
Lack of real-time visibility into anomalies, fraud indicators, or service performance.
Inconsistent metadata and data governance practices.
Compliance pressures from regulators requiring transparent reporting and automated validation.
Growing operational complexity as the company scaled across multiple regions.
Their existing BI and analytics tools were limited to descriptive dashboards. They lacked anomaly detection, AI-driven forecasting, and the ability to provide explainable, auditable insights. A critical need emerged for a scalable, secure, and compliant AI-powered solution to automate compliance checks, improve forecasting accuracy, and reduce manual intervention.
The customer’s systems were a mix of legacy on-premise ERP and modern cloud data lakes. Key challenges included:
Technical debt from multiple generations of POS integration.
Complex integration requirements between SAP, Salesforce, and custom applications.
Scalability issues with high-volume retail transaction datasets.
Data inconsistencies due to lack of semantic alignment.
Regulatory mandates around data encryption, audit logging, and role-based access.
Legacy reporting systems unable to meet real-time SLA monitoring.
We deployed ElixirData on AWS, leveraging its multi-agent semantic context fabric to unify transactional, compliance, and operational data. The architecture combined data discovery, governance, and observability agents with specialized agents for forecasting and anomaly detection. Secure integration was achieved through MCP servers connected to ERP, CRM, and transactional systems.
The solution delivered:
Real-time anomaly detection for compliance and fraud prevention.
Forecasting models for revenue, margin, and demand.
Narrative insights via natural language dashboards.
Governance & audit logging to meet compliance.
By deploying on Amazon EKS, the customer achieved a scalable, containerized architecture that aligned with AWS Well-Architected principles.
Amazon EKS – Orchestration of multi-agent architecture.
Amazon S3 – Storage for historical transaction and compliance logs.
Amazon ElastiCache (Redis) – Semantic memory and query acceleration.
Amazon Neptune / OpenSearch – Semantic graph for context fabric.
Amazon RDS (Aurora) – Relational data for operational integration.
Amazon CloudWatch & CloudTrail – Monitoring, audit logging, and observability.
AWS IAM & Cognito – Secure authentication and role-based access.
AWS KMS – Data encryption at rest and in transit.
The project followed an Agile DevOps methodology with iterative sprints for design, integration, and testing. Major milestones included:
Discovery & Data Mapping: Cataloging POS, ERP, and CRM datasets.
Agent Orchestration Setup: Deployment of ElixirData Orchestrator on Amazon EKS.
Integration: MCP connectors linked ERP (SAP), CRM (Salesforce), and data platforms (Snowflake, Redshift, S3).
Semantic Context Fabric: Built a unified enterprise data graph using Neptune and Redis.
Observability Stack: CloudWatch dashboards, anomaly detection alerts, and compliance log tracking.
Governance & Security: IAM-based RBAC, VPC isolation, KMS encryption.
Testing & Validation: Performance testing for 100K+ POS transactions per day, compliance audit simulation.
The deployment reduced dependency on IT-heavy reporting cycles, enabling business teams to query in natural language, detect anomalies in real time, and forecast performance trends. The implementation was completed in under 16 weeks, aligning with regulatory timelines.
The solution applied the AWS Well-Architected Framework across security, reliability, performance, and cost optimization pillars. Key innovations included:
Using Neptune for semantic graph modeling, enabling explainable AI insights.
Embedding Responsible AI practices, ensuring fairness and auditability.
Automating compliance validation workflows through agent-driven anomaly detection.
Implementing a CI/CD pipeline on AWS CodePipeline for rapid agent updates.
Leveraging CloudWatch anomaly detection for proactive alerting.
50% reduction in audit preparation and compliance validation time.
30% improvement in forecasting accuracy for transaction revenue.
Real-time fraud and anomaly detection, reducing operational risks.
Faster decision-making with narrative insights for executives.
Improved operational efficiency by reducing reliance on IT teams for reporting.
Clear ROI achieved within the first year through compliance cost savings and faster time-to-market for new retail offerings.
Scalable multi-agent architecture on EKS with auto-scaling.
Improved query response times via Redis caching (avg. latency reduced by 40%).
High reliability through multi-AZ Redshift and Aurora deployments.
Strengthened security posture with IAM, KMS, and VPC PrivateLink.
Reduced technical debt by consolidating disparate reporting platforms into a single semantic intelligence layer.
Customer Testimonial
The biggest challenge was integrating legacy ERP systems with modern cloud services. Data inconsistencies and schema mismatches required a robust semantic mapping process. Additionally, regulatory deadlines added pressure to complete within 4 months. Through agile iterations and joint workshops with the customer, the integration hurdles were overcome. Security concerns were addressed with end-to-end encryption and IAM-driven RBAC.
Establishing a semantic context fabric early helps avoid downstream reconciliation issues.
Embedding compliance validation into every sprint ensures audit readiness.
Leveraging AWS native observability (CloudWatch, CloudTrail) accelerates anomaly detection.
Using DevOps pipelines improved release velocity for agent updates.
The customer is planning to expand the solution to cover:
AI-driven SLA monitoring for POS device performance.
Deeper integration with Amazon SageMaker for advanced ML models.
Expansion to multi-region AWS deployments for redundancy.
Continuous optimization of compliance workflows with additional AI agents.